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Privacy Policy

 

Please take a few minutes to read this Privacy Policy to understand what information the website owner processes grace-shop.com, for what purposes it is processed and what are your rights in connection with such processing.

1. In the process of communicating with us (for example, when you conclude a contract with us, contact us with a question/proposal, fill out our questionnaires/questionnaires) or use our website (for example, when you register on the website, log in to your account, make purchase, participate in the promotion and/or log out of the account), you leave your personal data.

2. Personal data - means any information relating to you and with the help of which the owner of the website grace-shop.com can directly or indirectly identify you.

3. By the owner of the grace-shop.com website (hereinafter "the company" or any form of the pronoun "we") is Igor Bocharov, registered at the address: Ukraine, city of Kharkiv, street Heroiv Pratsi, building 20/321, apartment 42; Personal identification number: 3132506731.

4. The company is the controller of your personal data. This means that we determine the purposes and means of processing your personal data.

5. We process only those personal data that allow us to provide you with our services at the appropriate level.

6. We do not process your personal data revealing racial or ethnic origin, political views, religious or philosophical views, or trade union membership, nor do we process genetic data, biometric data, health data, sex life or sexual orientation .

7. We do not provide services to children under 18 (eighteen) years of age and do not process their personal data. In the event that a person who has parental responsibility for a child gives us consent, only then can we provide services to such a child. If you become aware that a child is using our services without the consent of the responsible person, please contact us and report this fact.

8. In this privacy policy, the processing of personal data means any operation or set of operations carried out with personal data or a set of personal data with and without the use of automated means, including collection, recording, organization, structuring, storage, processing or modification , search and sampling, examination, use, disclosure by transmission, mailing or otherwise made available for access, grouping or combination, selection, erasure or destruction.

9. If you have difficulties in the process of using our goods/services/site, you cannot change your account settings, or you have any questions/requests/comments regarding the privacy policy/company, you can contact us:

  • by mail: 82107, Ukraine, Drohobych, st. Mykhailo Hrushevsky 5;
  • by phone: +38 099 191 91 01;
  • by e-mail by mail: info.graceshop@gmail.com .

10. We process your personal data for the following purposes:

  • to ensure the availability of our services on our site: we use information about your registration on our site and account, your first name, patronymic, surname, phone number, e-mail, IP address in order to register you on our site and create your site user account; create your profile and make it visible; process your payments; create your ID; provide support, provide you with information about your account and respond to your inquiries; provide a personalized approach by providing content within our site, including targeted advertising of site services and partner services that we believe may be of greatest interest to you.
  • to execute a contract in which you are one of the parties, or to take measures at your request before concluding a contract: we use your first name, patronymic, surname, phone number, e-mail address, residential address, address for delivery of goods/providing services, to fulfill obligations under a sales contract, service contract or other contract in which you are one of the parties, as well as to conclude a contract with a transport forwarding/courier organization or other third parties, if it is necessary for our fulfillment of our obligations to you, the contract for the transportation/delivery of goods to you, the provision of services.
  • improve our site: we use information about your use of our site, information about your previous searches, the language you choose to communicate with us, IP address, geolocation data, transaction history tobetter understand network behavior and trends, identify potential outages and technical issues to improve site service.
  • offer new opportunities: as part of additional services that we and our partners provide through our site, we may use your first name, patronymic, surname, phone number, e-mail, IP address, information about your use of our site, information about your previous searches, the language you have chosen to communicate with us, geolocation data, transaction history for the purpose of continuous optimization and personalization of our services, as well as to send individual messages about new offers/events/activities that we think may be Interesting to you.

    If you send us a message, bot or public account, subscribe to us, a bot or public account, you give your permission to us, the administration of the bot or public account to send you messages and personal messages. If you do not wish to receive such communications, you may adjust your account settings to opt-out of communications or opt-out of receiving further communications at any time. Also, you can contact us at any time and notify us of your refusal to receive our messages/mails/messages/calls.
  • process your payments: we may use your data such as name, phone number, payment card details, IP address, geolocation data to process your payments for our services, including through a third-party secure service provider.
  • to prevent fraudulent activities and the distribution of spam; to ensure compliance with applicable laws, to ensure compliance with the requirements of applicable laws: we may use your first name, patronymic, surname, phone number, e-mail, IP address, information about your use of our site, information about your previous searches, payment card data, geolocation data, transaction history to prevent, detect and investigate fraud, security breaches, potentially prohibited or illegal activity, to protect the site's intellectual property and enforce the Site Agreement. The information may include URLs that other users have marked as SPAM or otherwise deemed undesirable and established by operating system authentication services. We reserve the right to use automated systems to block accounts based on such information and rules we create to protect law-abiding users and prevent further information leaks. If your account has been blocked, please contact us.
  • communicate with you: we may use your first name, middle name, last name, phone number, email address, IP address to contact you (by text, call or otherwise) to support our company, the site, including your site user account, to ensure compliance with the dedicated communication methods you have indicated, as well as to provide you with up-to-date information about our services (trainings, seminars, promotions, events organized by us or our partners, updates assortment of products, greeting you with holidays/events). We can use your information for direct personal communication with you by sending messages directly to the addressee through postal communication, e-mail, SMS, calls.

    Also, with your consent, we analyze your profile in order to offer you services according to your requests, wishes and interests. Offers may, in particular, refer to discounts on the company's products/services, vouchers provided in exchange for survey participation, etc. Offers may come from the company or our partners with whom we cooperate, or other third parties. Offers can be sent to you by e-mail, phone or via push notifications.

    Profile analysis is any form of automated processing of your personal data that involves the use of personal data to evaluate certain personal aspects related to you, in particular, to analyze and predict aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location or movement.

11. We process your personal data only on legal grounds for such processing. Such reasons can be:

  • Your consent to the processing of your personal data for a specific purpose;
  • processing is necessary for the performance of a contract in which you are one of the parties, or for taking measures at your request before concluding a contract;
  • processing is necessary to comply with legal obligations to which we are subject;
  • processing is necessary to protect your vital interests or that of another natural person;
  • processing is necessary for the performance of a task carried out in publicx interests or in the exercise of official powers entrusted to us;
  • processing is necessary for our legitimate interests or the legitimate interests of a third party.

12. We work internationally and provide our services to people all over the world. This means that your personal data may be processed in countries where data protection and privacy regulations may not provide the same level of protection as your country. We process your personal data on our computers in different countries of the world and use the services of suppliers who may be located in different countries outside the European Economic Area. In such cases, we require the recipient to ensure proper protection of the received personal data, in accordance with the current legislation on the protection of such information. If you would like to receive additional information about the precautions taken, please contact us.

13. You have the right to receive confirmation from us as to whether personal data relating to you is being processed, in which case you have the right to access your personal data. If you would like to receive copies of your personal data, please contact us.
We will provide you with any information about the action taken on your request without undue delay and in any event within one month of receipt of such request. This period can be extended for another two months, if necessary, taking into account the complexity and number of requests.

14. We may use cookies.
Cookies are small files sent to the user's web browser and stored on the hard drive of a personal computer. Cookies are transferred to your personal computer during your first visit to the site. Later, cookies are used to identify the personal computer and facilitate access to the site or the information contained therein. By using the services of our website, you agree to the use of cookies.

Most web browsers allow you to manage cookies through your web browser settings. Learn how to manage cookies in popular web browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To opt out of being tracked by Google Analytics on all websites, visit http://tools.google.com/dlpage/gaoptout .

If you do not agree to store cookies on your computer or other device, you can change your web browser settings and:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block third-party cookies;
  • clear all cookies when closing the browser;
  • open a "private browsing"/"incognito" session, which allows you to browse the Internet without saving local data; and
  • install applications and plug-ins to extend the functionality of the browser.

However, please note that in some cases this may slow down the browsing speed of web pages.

You can also find more information about managing cookies by following these links:

  • Internet Explorer cookie information
  • Chrome cookies information
  • Firefox cookies information
  • Safari cookie information
  • Opera cookies information

15. All information about cookies used on our site, their purpose, validity and data used can be provided by us at any time upon your request.

Below are the main purposes for which we use cookies.
COOKIE TYPE:

  • Strictly Necessary - Allows us to provide a better performance and security experience, such as making it easier to sign in and determine whether your browser is enabled for JavaScript.
  • Functionality/Performance - we determine your local preferences for viewing and accessing the website, such as your preferred language, local website version, display options, email or social media integration (allowing you to share our website via your Facebook account).
  • Targeting / Advertising - we use cookies provided by our analytics partners, such as Abobe Analytics (Omniture) and Google Analytics, to understand how you use our site and how we can provide the best experience. The information obtained from these cookies helps us to know which website pages and products you likethat advantage. To learn more about Google Analytics and Adobe Analytics (omniture), click here (Google Analytics) and here (Adobe Analytics).

16. We adhere to the principle of data storage limitation. This means that your personal data will be stored in a form that allows you to be identified, no longer than is necessary for the purposes for which the personal data is processed. You can be sure that if we no longer have a reason or legal requirement to process your personal data, we will delete it or store it in such a way that it no longer allows you to be identified.
We have different storage policies for different types of personal data. Such policies take into account the following factors:

  • the purpose of obtaining personal data;
  • the time it will take to achieve the goal;
  • any specific reason or legal requirement requiring the retention of personal data for a certain period of time.

Also, if you have registered an account with us, we will store personal data such as your email address, name and other information so that you can log in and access our services while you have an account. We may retain other information, such as site activity associated with an IP address, indefinitely in order to use it to analyze user behavior, improve our products and services and protect our business interests.
Regardless of what the retention period should be, you can ask us to delete your personal data in certain circumstances. More information on how you can manage your personal data is provided below.

17. You have the right to information, as well as:

18. You also have the right to withdraw your consent at any time, without affecting the legality of the processing carried out before such withdrawal of consent, if the processing is carried out on the basis of your express consent to such processing.

19. You have the right to submit a complaint to one supervisory authority, in particular to a member state of the European Union. Your habitual residence, as well as the right to an effective remedy in accordance with Article 47 The Charter of the European Union and about fundamental rights, if you believe that your rights are based on General Data Protection Regulation (GDPR) of the European Union is violated or when the supervisory body does not act on the complaint, partially or completely rejects the complaint or refuses to satisfy it, or does not act when such action is necessary to protect your rights.

20. We will facilitate the exercise of your rights in accordance with the requirements of the laws of Ukraine and Articles 15 General Data Protection Regulation (GDPR) of the European Union.

21. The Company reserves the right to change this privacy policy. We will certainly notify you of such a change in a separate message or during your next visit to our site, as well as post a new version of the privacy policy.